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Pan-African document verification for merchant onboarding with Verto
Cross-border payments and FX solutions provider significantly enhances its document fraud detection process, reducing application review times and expanding into new markets.
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50% Faster application reviews
60,000+ Documents verified
"If you want to optimize your onboarding process, Resistant AI is the tool for you. It quickly verifies documents, reducing your application review time and the onboarding of fraudulent customers." Anthony Oduu Co-Founder, CTO, Product Officer at Verto
Verto
  • Financial technology firm providing access to enterprise grade cross-border payments, FX and banking solutions.

  • Significant presence in: UK, Kenya, South Africa & Nigeria.

  • Processes $7 billion+ anually

Needs
  • Merchant onboarding at scale

Problem

Verto faced the complex challenge of verifying merchants’ legal status and beneficial ownership across diverse document types, formats, and country-specific standards.

Solution

Resistant AI’s document fraud detection with adaptive decisioning reduced application review times by 50% while accurately detecting tampering, handling varied documents from multiple countries, and adapting verification to the desired risk appetite.

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Broadening horizons, rising complexities

Partnering with Resistant AI, Verto implemented a solution designed to consider document formats, types, and the results from forensic analysis. An essential component of this strategy was the deployment of Adaptive Decisioning, which aligns the system’s outcomes with the customer’s risk appetite, ensuring that Verto ’s onboarding process remained robust, compliant, and efficient.

Since Resistant AI works without needing to read the contents of documents, it was well suited to authenticate documents types (whether known or unknown) from all the markets that Verto would want to expand in.   

Within weeks, Verto could authenticate documents from a myriad of countries in seconds. Leveraging Resistant Documents provided more than just speed: It brought precision and adaptability to the table.

Automating merchant onboarding, not fraud

Partnering with Resistant AI, Verto implemented a solution designed to consider document formats, types, and the results from forensic analysis. An essential component of this strategy was the deployment of Adaptive Decisioning, which aligns the system’s outcomes with the customer’s risk appetite, ensuring that Verto ’s onboarding process remained robust, compliant, and efficient.

Since Resistant AI works without needing to read the contents of documents, it was well suited to authenticate documents types (whether known or unknown) from all the markets that Verto would want to expand in.   

Within weeks, Verto could authenticate documents from a myriad of countries in seconds. Leveraging Resistant Documents provided more than just speed: It brought precision and adaptability to the table. 

“The way Resistant AI identifies tampered documents in seconds dramatically accelerates our ability to establish UBO in an international setting.”
Anthony_Oduu_CPO_Verto
Anthony Oduu Co-Founder, CTO, Product Officer at Payoneer.

 

Quick reviews for expanding markets

Verto was able to reduce application review times by 50%, a feat made possible by the system’s ability to quickly and accurately identify document tampering and inconsistencies invisible to the human eye. 

Beyond fraud detection, working with Resistant AI enabled Verto teams to reshape how they approached document verification, establishing a comprehensive compliance policy tailored to handle different kinds of documents.

All of these efficiency gains enabled Verto to expand its global footprint more rapidly without compromising on risk.

“Resistant AI enhances our decision-making speed by rapidly verifying documents from numerous countries enabling us to efficiently onboard more reliable customers and expedite transaction processing.”
Anthony_Oduu_CPO_Verto
Anthony Oduu Co-Founder, CTO, Product Officer at Verto.

 

Verto
  • Financial technology firm providing access to enterprise grade cross-border payments, FX and banking solutions.

  • Significant presence in: UK, Kenya, South Africa & Nigeria.

  • Processes $7 billion+ anually

Needs
  • Merchant onboarding at scale

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Resistant documents

Our document fraud detection software can check your documents for fraud & authenticity in seconds — regardless of what they are or where they came from.

Verify any document for fraud

3x more fraud detected 90% cut in manual reviews 5x faster customer onboarding Thousands saved in seconds
“Resistant Al's can do approach and passion is not something you often see from vendors—let alone after the sale.”
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